Pricing
Basic
Free
Get started with our always free plan
100 max users
1 team
3 months data retention
Extra cost SSO
Professional
$14
per user
/month
/month
Incident response plan for your small team
Unlimited users
5 teams
12 months data retention
Extra cost SSO
Our Pick
Business
$29
per user
/month
/month
Secure your digital presence at scale
Unlimited users
Unlimited teams
5 years data retention
SSO Included
Enterprise
Contact us
For advanced setup and more flexible control
Unlimited users
Unlimited teams
Unlimited data retention
SSO Included
Our Plans Details
| Basic | Professional | Business | Enterprise | |
|---|---|---|---|---|
| ||||
Issue tracking | ✓ | ✓ | ✓ | ✓ |
Triaging | ✓ | ✓ | ✓ | ✓ |
Collaboration | ✓ | ✓ | ✓ | ✓ |
Ticket subscription | ✓ | ✓ | ✓ | ✓ |
Custom tags | 5 per team | 20 per team | Unlimited | |
Pager workflow | 1 per team | 5 per team | 20 per team | Unlimited |
| ||||
Slack notification | ✓ | ✓ | ✓ | ✓ |
Email & App notification | ✓ | ✓ | ✓ | ✓ |
SMS notification | ✓ | ✓ | ||
Voice call notification | ✓ | ✓ | ||
Personal Escalation | ✓ | ✓ | ✓ | ✓ |
Oncall schedules | 2 | 5 | 20 | Unlimited |
Future scheduling | 2 months ahead | 5 months ahead | 24 months ahead | Unlimited |
Dispatching policys | 0 | 5 | 20 | Unlimited |
| ||||
Number of open drafts | 5 | 20 | 200 | Unlimited |
Max size of library | 2 | 20 | 200 | Unlimited |
Storage retention | 3 months | 12 months | 5 years | Unlimited |
| ||||
Number of active Pulses | 2 | 5 | 200 | Unlimited |
Storage retention | 3 months | 12 months | 5 years | Unlimited |
Regions | US West | All regions | All regions | All regions |
Advanced Settings | Minimal | Advanced | Advanced | Advanced |
| ||||
Alarm monitoring | 2 | 5 | 200 | Unlimited |
Storage retention | 3 months | 12 months | 5 years | Unlimited |
Automated actions | 1 per alarm | 2 per alarm | 5 per alarm | Unlimited |
AWS | ✓ | ✓ | ✓ | ✓ |
Azure | ✓ | ✓ | ✓ | ✓ |
Grafana | ✓ | ✓ | ✓ | ✓ |
Datadog | ✓ | ✓ | ✓ | ✓ |
API | ✓ | ✓ | ✓ | ✓ |
Manual | ✓ | ✓ | ✓ | ✓ |